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Communication Skills for Business PDF Print E-mail

FETAC Level 4 or 5 Component Certificate

This course will provide the learner with essential knowledge and skills to communicate effectively in a variety of situations appropriate to their personal, social and cultural needs. Skills such as formal and informal writing, effective listening and issue resolution are part of the course outline.

On successful completion, the student will have:

Learned how to create a Personal Learning Plan

Communication skills relevant to personal and social development.

Demonstrated interactive skills and qualities such as self-confidence, assertiveness, empathy and consideration.

Reflected on personal educational and vocational experience and engaged in independent learning.

Become aware of the impact of key developments in communication, e.g. mass communications, information technology and the processes of communication.


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