Courses
Office Professional PDF Print E-mail

Duration:6 months to 1 year

 

Training Aim:
The aim is to provide support to individuals to further develop their skills and abilities. The modules are designed to develop their capability to integrate at a professional level in the workplace.

Modules:

 
  1. Personal Effectiveness
  2. Communication Skills
  3. Customer Care
  4. Data Entry
  5. InformationTechnology
  6. Computer Applications
  7. Work Experience
 

Programme objectives:

On completion of the programme participants will have:

  1. Developed and practiced a range of personal and interpersonal skills important in understanding many situations in working and social life.
  2. Explored a range of social issues and reflected on the nature of interpersonal relationships to gain an understanding of the personal and social factors which influence their lives.
  3. Enhanced their communicative abilities and confidence so they can communicate more effectively in their personal and professional life.
  4. Gained an awareness as regards further training and employment options.
  5. Been exposed to fundamental skills that will influence their self-confidence and self-esteem, including working both on their own initiative and as part of a team.
  6. Worked on clarifying their aspirations and goals.
  7. Learned how to provide a professional standard of customer care.
  8. Equipped with a working knowledge of data entry functions.
  9. An understanding of the computer and its environment.
  10. An understanding of and practical experience in the use of common generic applications.
  11. Completed a planned experiential learning activity as an integral part of an educational process allowing learners to learn from ongoing, meaningful and active involvement in a specific work environment

 

All participants on the programme will leave complete with a greater sense of themselves and their aspirations. We will seek to provide the environment and resources for all to find this within themselves, to build self trust, self esteem and self worth through the challenges that they will work with.

It is vital that all of these modules are learned and integrated by the participants and the tutors will have a vital role in this by way of their delivery. Our standards are high in this regard, and each tutor specialises in their particular area.

 

 

 

 

HiTec is dedicated to its learners, their success is our success and their satisfaction drives us to continue. We look forward to moving forward with this programme and the others to come, so that we can raise the level of awareness towards education and provide a stepping stone to all of the possibilities for further learning and employment.
 
Office Technician Programme PDF Print E-mail

Duration 1 year

Training Aim:

The aim is to provide support to individuals to further develop their skills and abilities. The modules are designed to develop their capability to integrate in a new learning environment and/or the workplace and to provide trainees with the skills necessary to:

Modules:

Personal effectiveness

Communication Skills

Information Technology

Computer Applications

A+ Software

A+ Hardware

Work experience

 

• Work as an IT technician in a modern office or factory environment
• Carry out Systems Administration and Maintenance tasks
• Gain skills set that allows them to further develop their career
• Deal with internal and external customers both in person and via telephone
• Gain employment as a computer and network administrator


Programme objectives:

On completion of the programme participants will have:

  1. Developed and practiced a range of personal and interpersonal skills important in understanding many situations in working and social life
  2. Enhanced their communicative abilities and confidence so they can communicate more effectively in their personal and professional life
  3. Gained an awareness as regards further training and employment options
  4. Been exposed to fundamental skills that will influence their self-confidence and self-esteem and have worked on clarifying their aspirations and goals
  5. An understanding of the computer and its environment
  6. An understanding of and practical experience in the use of common generic applications
  7. Adequately diagnose and repair PCs
  8. Configure and install, hardware and operating systems
  9. Trouble shoot and upgrade personal computers
  10. Work as a training facilitator (Teaching and Examining) and as a training centre administrator
  11. Build and troubleshoot a LAN (hardware software technician)
  12. Completed a planned experiential learning activity as an integral part of an educational process allowing learners to learn from ongoing, meaningful and active involvement in a specific work environment
    Outline Training Plan:

HiTec is dedicated to its learners, their success is our success and their satisfaction drives us to continue. We look forward to moving forward with this programme and the others to come, so that we can raise the level of awareness towards education and provide a stepping stone to all of the possibilities for further learning and employment.
 
ECDL PDF Print E-mail

European Computer Driving Licence Programme

February Special Offer - ECDL now €450 reduced from €595


Training Aim:
The aim is to provide support to individuals to further develop their skills and abilities.  The modules are designed to develop their capability to integrate in a new learning environment and/or the workplace. 7 Modules with exams and certificates – Basic concepts of IT, Using a computer and managing files, Word processing, Spreadsheets, Databases, Presentations and Information & Communication

 
Programme objectives:
On completion of the programme participants will have:

  1. An understanding of and practical experience in the use of common generic applications

 

Outline Training Plan:
Diagram of module titles, their sequence of delivery and the balance of time in days and weeks

 

Information Technology:
Basic concepts of Information technology including health and safety issues as well as environmental factors involved in using computers will be discussed and, in addition, the learner will be aware of some of the important security and legal issues associated with using computers.

 In the next unit the learner will demonstrate knowledge and competence in using the common functions of the computer.  The learner will be able to operate effectively within the desktop environment and work with desktop icons and windows. Simple editing tools and print management facilities available within the operating system are also covered in this module and the learner will discover what a virus is and be able to use virus-scanning software.

 In the word processing unit the learner will be required to demonstrate the ability to accomplish everyday tasks associated with creating, formatting and finishing small-sized word processing documents. S/he will develop and demonstrate competence in using some of the features associated with word processing applications such as creating standard tables, using pictures/images within a document and using mail merge tools.

 The last unit in the IT module is information and communication.  The first section, Information, brings the learner to an understanding of some of the concepts and terms associated with using the Internet.  The learner will be able to accomplish some common Web search tasks using a web-browsing application.  In the second section, Communication, the learner is required to understand some of the concepts of electronic mail (e-mail), together with having an appreciation of some of the security considerations associated. S/he will also demonstrate the ability to send and receive messages and to attach files to mail messages.

 

Computer Applications
The spreadsheets unit requires the learner to understand the concept of spreadsheets and to demonstrate the ability to use a spreadsheet application on a computer and be able to perform tasks associated with creating, formatting, modifying and using a spreadsheet.  S/he will also be able to generate and apply standard mathematical and logical formulae using standard functions and formulae and, furthermore, will be able to create and format graphs and charts.

 The learner is required to understand some of the main concepts of databases and demonstrate the ability to use a database on a computer.  The learner will be able to create and modify tables, queries, forms and reports.  In addition, s/he will be able to relate tables and to retrieve and manipulate information from a database by using query and sort tools available in the package.

 The learner will also demonstrate competence in using presentation tools on a computer. Tasks involved include creating, formatting, modifying and preparing presentations using different slide layouts for display and printing purposes.  The learner will discover how to duplicate and move text, pictures, images and charts within the presentation and between presentations in addition to learning how to use various slide show effects.   

 
Communications PDF Print E-mail
 
Self development PDF Print E-mail
 
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HiTec Computer Training ,
Lombard Street, Galway City, Ireland.
 Telephone: ++353 (0) 91 532 777
Email:info@hitecirl..com

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