Duration:6 months to 1 year

Training Aim:
The aim is to provide support to individuals to further develop their skills and abilities. The modules are designed to develop their capability to integrate at a professional level in the workplace.

Modules:

1. Personal Effectiveness
2. Communication Skills
3. Customer Care
4. Data Entry
5. InformationTechnology
6. Computer Applications
7. Work Experience

Programme objectives:

On completion of the programme participants will have:

1. Developed and practiced a range of personal and interpersonal skills important in understanding many situations in working and social life.
2. Explored a range of social issues and reflected on the nature of interpersonal relationships to gain an understanding of the personal and social factors which influence their lives.
3. Enhanced their communicative abilities and confidence so they can communicate more effectively in their personal and professional life.
4. Gained an awareness as regards further training and employment options.
5. Been exposed to fundamental skills that will influence their self-confidence and self-esteem, including working both on their own initiative and as part of a team.
6. Worked on clarifying their aspirations and goals.
7. Learned how to provide a professional standard of customer care.
8. Equipped with a working knowledge of data entry functions.
9. An understanding of the computer and its environment.
10. An understanding of and practical experience in the use of common generic applications.
11. Completed a planned experiential learning activity as an integral part of an educational process allowing learners to learn from ongoing, meaningful and active involvement in a specific work environment

All participants on the programme will leave complete with a greater sense of themselves and their aspirations. We will seek to provide the environment and resources for all to find this within themselves, to build self trust, self esteem and self worth through the challenges that they will work with.

It is vital that all of these modules are learned and integrated by the participants and the tutors will have a vital role in this by way of their delivery. Our standards are high in this regard, and each tutor specialises in their particular area.

HiTec is dedicated to its learners, their success is our success and their satisfaction drives us to continue. We look forward to moving forward with this programme and the others to come, so that we can raise the level of awareness towards education and provide a stepping stone to all of the possibilities for further learning and employment.